- Amazon app crashing issues can be frustrating for s relying on it for online shopping
- To fix the issue, restart the app or device, check internet connection, update the app, clear cache files, update device firmware, or reinstall the app
- Following these steps can help resolve the "Amazon shopping app not working" problem and get the app running smoothly again.
Almost everyone relies on Amazon for online shopping. From the Amazon app, you can search for items, buy them, track your order, and even cancel it. It can be frustrating for s to face Amazon app crashing issues, especially for someone relying on Amazon to buy stuff online. There are various ways to fix the Amazon shopping app crashing issue. If the Amazon app is not working on your device or it keeps crashing, you can follow the methods mentioned in this article to fix it.
Fix Amazon Shopping App Not Working Android/iOS 4h6a2x
Restart Amazon App 1k389
The first thing that you should do is restart the app. Crashing issues are still mostly caused by minor glitches or temporary bugs. Just closing the app fully from the recent apps or multitasking menu and re-opening it can work in many cases. If not, move on to the next thing.
Restart Your Device 3t3h
If restarting the app didn’t help, then just restart your phone. Seriously, a lot of times, just rebooting clears whatever system bugs or background issues were messing things up. It stops all services and gives everything a clean refresh. Works more often than you’d think.
Check Your Internet 533v19
If your internet is down or unstable, then that may also cause this issue. You can visit this guide to check your internet speed. If your internet is unstable, then you can troubleshoot it by following the steps given below-
- Close all the apps from the background that might be using your data.
- If you have a mobile hotspot turned on, then turn it off.
- If you are connected to Wi-Fi, then disconnect all the other devices connected to that Wi-Fi.
- If you use your mobile data, turn it off and enable it again.
- If the previous step didn’t work, you can enable airplane mode on your phone for a few seconds and disable it.
- For mobile data s, try connecting to a Wi-Fi network. If you were already connected to the Wi-Fi, switch to any other network or use mobile data.
Update Amazon App 385n6a
If there’s an update available for the Amazon App, then you should install it. This issue can often be caused if the app needs to be updated. Check for updates and update the Amazon app to the latest version to fix the issue.
- If you are using an Android phone, then open Play Store. If you are an iPhone , open the App Store on your iPhone.
- Tap on the search bar here, type Amazon, and tap on the relevant option from the search results.
- You will see the Update button if any update is available. Tap on the Update button to update the app.
- Once the app has been updated, launch it, and it should be working fine now.
Delete Cache Files Of Amazon c3i62
Cache Files can be a major reason for facing such issues. Clear the cache files of the Amazon app if you are facing problems while using it. If you are an iOS , you cannot clear the cache of the apps, so reinstalling the app is the only option left for you. Whereas Android s can follow the steps given below to clear Amazon’s cache file-
- Press the Amazon icon and tap the i button to open the App info screen.
- Now in the App Info, lookout for Storage and tap on it.
- You will see Clear Cache and Clear Data buttons here. Tap on Clear Cache, and that will clear the cache of the app.
Update Your Device Firmware 6y235u
In 2025, app compatibility depends a lot more on your device’s OS version. Amazon’s app now needs Android 11 or newer and iOS 15+, depending on features. So, update your phone’s system if you haven’t done that in a while.
On Android 2l193w
- Tap on the Settings app icon on your Android phone.
- Now, tap on the Software Update option.
- Next, tap on and Install to search for the firmware updates.
- Install any update available and see if you are still facing the issue.
On iOS 4y2d3c
- Open the Settings of your iOS device.
- Head to the General section here.
- Now, tap on the Software Update option.
- Next, tap on Install Now button to install the update.
Reinstall Amazon 792t
If the files of the Amazon app are corrupted, then that might also cause this issue. You can reinstall the Amazon app and see if that works for you or not. Given below are the steps to do so-
On iOS 4y2d3c
- Tap and hold the Amazon app icon and then tap on Delete.
- Tap on Delete again to confirm deleting the app.
- Now, open the App Store on your iOS device.
- Search for Amazon and tap on the first option in the search result.
- Now, tap on the Get button to install the app.
- After installing the app, sign into your , and the issue should be fixed.
On Android 2l193w
- Long press the Amazon app from the app drawer and then tap on Uninstall. Tap on OK to uninstall the app.
- Now, open the App Drawer on your device, and tap on Play Store to open it.
- Tap on the search bar at the top, type Amazon, and search for it.
- Open the relevant search result, and tap on Install to install the app.
- Open the Amazon app once installed and into your .
Conclusion 9682h
Issues with the Amazon app shouldn’t surprise anyone in 2025. Whether it’s crashing, not opening, or being just slow, these things still happen—on both Android and iOS. But don’t panic. The steps above will fix most common issues without needing any expert stuff. Just go one by one, and you’ll probably have it working again in no time.
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